Bogen Headphones HAA20 User Manual

U S E R G U I D E  
HAA20  
TELEPHONY  
HEADSET AMPLIFIER  
 
NOTICE: Every effort was made to ensure that the information in this  
guide was complete and accurate at the time of printing. However,  
information is subject to change.  
IMPORTANT SAFETY INFORMATION Always follow these basic safety  
precautions when installing and using the unit:  
1. Read all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Never spill liquid on the product.  
4. Repair or service must be performed by a factory authorized repair facility.  
5. DO NOT staple or otherwise attach the AC power cord to building surfaces.  
6. DO NOT use the product near water or in a wet or damp place.  
7. DO NOT use extension cords. Install product within 6 feet of an outlet.  
8. DO NOT install telephone wiring during a lightning storm.  
FEATURES  
Supports both electret and carbon type telephone systems.  
Easy to install and user friendly.  
To conserve the battery, the unit automatically performs a power down  
(sleep mode) when the unit is not being used. It will automatically resume  
normal operation when an incoming signal is detected.  
The HAA20 will automatically "learn" your telephone handset configuration.  
Low battery and function LED indicator.  
- LED "off": Standby or power down mode  
- LED "on": Mute switch is on  
- LED "flash": Battery low  
- During normal use, the LED will flicker with the incoming ring signal  
Power: two 1.5V AA battery or AC/DC adapter (optional).  
This unit will not alter the normal function of your telephone system.  
This unit will provide a hands-free solution during telephone usage.  
 
2
INSTALLATION  
Note: The HAA20 is not compatible with a  
telephone that has the keypad located in handset.  
1. Disconnect the telephone handset cable from the  
telephone and plug it into the handset jack (#10)  
indicated by the handset symbol.  
2. Connect one end of the supplied telephone cable  
to the telephone jack (#11) indicated by the  
telephone symbol. Connect the other end  
to the handset jack on your telephone.  
3. Connect the Rapid Headset  
Disconnect/Reconnect cable (supplied with  
the headset) to the headset jack (#9) indicated  
by the headset symbol. Connect the Rapid Headset Disconnect/Reconnect  
end of the cable to the actual headset.  
4. Install the batteries or optional AC/DC adapter. Route cables to the rear  
of the HAA20 under the cable retention tangs.  
TELEPHONE HANDSET PROGRAMMING  
Please perform the following procedure to configure the HAA20 for your  
particular telephone.  
1. Set the Telephone Type switch (#4) on the front panel to the 'C' position  
and determine if the system performance is acceptable by making  
a call to another party.  
Note: If the LED is illuminated, switch the Mute Switch to the Mouth  
symbol for conversation.  
If performance is acceptable, skip the remaining steps in this section.  
If performance is not acceptable, follow these steps for the HAA20 to  
optimize its setup for your particular telephone.  
2. Set the Telephone Type switch (#4) on the front panel to the “E” position.  
3. Set the Mute switch (#3) to the mouth position.  
4. Set the Telephone Handset/Headset switch (#5) on the front panel to the  
headset position.  
 
4
5. Turn the HAA20 over and place the microphone portion of the telephone  
handset over the area labeled Buzzer (#12).  
6. Push the Scan switch (#13) for no more  
than 1 second.  
Note: You should hear tones from the HAA20.  
7. When the tones stop, setup procedure  
is completed.  
Note: If the tones continue for more than 30  
seconds, stop the process by pressing the Scan  
switch again. Then try the procedure  
again from step 5. If the tones continue  
for more than 30 seconds again, contact  
Bogen for technical assistance.  
8. Place the handset back on the cradle  
of your telephone.  
MANUAL MODE  
The HAA20 also allows users to manually step through the different configu-  
ration settings. Following the steps below, the user can select the optimum  
configuration. Typically this would only be done if either the Auto Learn was  
unable to select the optimum configuration setting or if many HAA20 ampli-  
fiers were to be set to the same configuration as in a call center application.  
1. Set the Telephone Handset/Headset switch (#5) on the front panel to the  
Handset position.  
2. Remove the telephone handset from its cradle and dial the number of a  
person to assist you in configuring the HAA20 by listening to the quality of  
your voice as you go through the seven different settings.  
Note: Each of the seven configuration settings is accessed using the scan  
switch and is identified by its own unique tone. The tones sound like Do,  
Re, Mi, Fa, So, La, Ti.  
3. Once the call is established, put on the headset and set the Telephone  
Handset/Headset switch (#5) to the Headset position.  
4. Press and hold the Scan switch (#13) for approximately 3 seconds until  
the first tone is heard. You will have 12 seconds to test the unit's perform-  
ance using this setting. If the performance is acceptable, then wait for 2  
short beeps from the HAA20 and the configuration will be stored.  
 
5
If the performance is not acceptable, push the scan switch again within  
12 seconds for the next setting and test again. Repeat this process until you  
find the setting that gives the HAA20 acceptable performance. The unit will  
continuously rotate through the available settings as the Scan switch is pressed.  
5. After the optimum setting is stored, terminate the call by putting the tele-  
phone handset back on its cradle. The configuration process will be completed.  
OPERATION  
It is recommended that you call someone to help you make initial volume  
adjustments and enable you to get familiar with using the HAA20 before  
using it for business service.  
Perform the following steps to operate the HAA20.  
1. Ensure that the Mute switch (#3) is in the mouth position and the  
Telephone Handset/Headset switch (#5) is in the headset position.  
2. Remove the handset of your telephone from its cradle.  
3. Wait until you hear a dial tone and dial the number of the party you  
wish to contact.  
4. Adjust the receive volume of the Headset for a comfortable listening level.  
5. If the person on the other end of the line has trouble hearing you, adjust  
the MIC volume control.  
6. Place the Handset of your telephone back on its cradle to terminate a call.  
Note: The handset of your phone still controls the state of your phone  
(hung up or off hook).  
You may at anytime during a call switch between the handset of your  
telephone and your Bogen Headset by using the Telephone Handset/Headset  
switch on the front panel of the HAA20.  
To mute your microphone, set the Mute switch to the symbol of the mouth  
with an “X” over it. The LED on the front panel will light continuously when  
the Mute is on. To take the mute off, set the Mute Switch to the symbol of  
the mouth and the LED will turn off.  
 
6
TECHNICAL ASSISTANCE  
Our Applications Engineering Department is available to assist you from  
8:30 a.m. to 6:00 p.m. and on call until 8:00 p.m., Eastern Daylight Time,  
Monday through Friday. Call 1-800-999-2809, Option 2.  
This equipment complies with 47CFR Part 68.  
Registered equipment may not be used with Coin Telephone Lines.  
Equipment may be used with Party Lines in areas where state tariffs  
permit such connections and when equipment is adaptable for such  
service. This equipment is registered as follows:  
Registration Number - US:CD2TXNAN46049  
Ringer Equivalence - 0.0B  
If trouble is experienced, the equipment should be disconnected from the  
interface to determine if this equipment or the telephone line is the trouble  
source. If the equipment is determined to be malfunctioning, it should not  
be reconnected until repairs are made.  
Repairs to this equipment, other than routine repairs, can be made by the  
manufacturer or its authorized agents.  
If the equipment causes harm to the telephone network, the local telephone  
company may temporarily discontinue your service and, if possible, notify  
you in advance. If advance notice is not practical, you will be notified as  
soon as possible. You will be given the opportunity to correct the problem  
and informed of your right to file a complaint with the FCC.  
The local telephone company may make changes in its facilities, operations,  
or procedures that could affect the proper functioning of your equipment.  
If they do, you will be given adequate notice in writing to allow you an  
opportunity to maintain uninterrupted telephone service.  
 
7
LIMITED WARRANTY  
Bogen warranties all headsets and amplifiers against defects in material or  
workmanship provided that the equipment has not been subjected to abuse  
or accident or altered in any way for two (2) years from the date of sale to  
the original purchaser. Any part of the equipment covered by this warranty  
that, with normal installation and use, becomes defective will be repaired or  
replaced by Bogen, at our option, provided the product is shipped, insured  
and prepaid, to:  
Bogen Factory Service Department, 50 Spring St., Ramsey, NJ 07446, USA.  
The equipment will be returned to you freight prepaid. This warranty does  
not extend to any of our products that have been subjected to misuse,  
improper storage, neglect, accident, improper installation or have been  
modified or repaired in any manner that Bogen believes may affect the  
reliability of the product, or where the serial number or date code has  
been removed or defaced.  
THE FOREGOING LIMITED WARRANTY IS BOGEN'S SOLE AND  
EXCLUSIVE WARRANTY AND THE PURCHASER'S SOLE AND  
EXCLUSIVE REMEDY. BOGEN MAKES NO OTHER WARRANTIES  
OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND ALL IMPLIED  
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PAR-  
TICULAR PURPOSE ARE HEREBY DISCLAIMED AND EXCLUDED.  
Bogen's liability arising out of the manufacture, sale or supplying of products  
or their use or disposition, whether based upon warranty, contract, tort or  
otherwise, shall be limited to the price of the product. In no event shall  
Bogen be liable for special, incidental or consequential damages (including,  
but not limited to, loss of profits, loss of data or loss of use damages) arising  
out of the manufacture, sale or supplying of products, even if Bogen has  
been advised of the possibility of such damages or losses.  
Products that are out of warranty will also be repaired by the Bogen Factory  
Service Departmentsame address as above or call 201-934-8500. The parts  
and labor involved in these repairs are warranted for 90 days when repaired  
by the Bogen Factory Service Department. All shipping charges, in addition  
to parts and labor charges, will be at the owner's expense.  
50 Spring Street, Ramsey, NJ 07446, U.S.A.  
Tel: 201-934-8500, Fax: 201-934-9832, www.bogen.com  
54-2062-01R2  
© 2001 Bogen Communications, Inc. Printed in USA 0110 Specifications subject to change.  
 

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